Last updated: September 1, 2025
1. Introduction
Brickly ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document search and organization platform and related services (the "Service").
By using our Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email address, company details)
- Documents and files you upload or connect through integrations
- Search queries and usage patterns within the platform
- Communication with our support team
- Billing and payment information (processed by third-party providers)
2.2 Information We Automatically Collect
- Usage data and analytics (pages visited, features used, time spent)
- Device information (IP address, browser type, operating system)
- Log files and system performance data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Service
- Process your documents and enable search functionality
- Improve and personalize your experience
- Communicate with you about your account and our services
- Provide customer support and technical assistance
- Monitor usage and prevent fraud or abuse
- Comply with legal obligations and protect our rights
4. Data Security and Encryption
We implement enterprise-grade security measures to protect your data:
- End-to-end encryption for data in transit and at rest using AES-256
- Isolated multi-tenant architecture ensuring data separation
- Regular security audits and penetration testing
- SOC 2 Type II compliance (pending certification)
- Restricted access controls and employee background checks
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information or documents. We may share information only in the following circumstances:
- With your explicit consent or at your direction
- With trusted service providers who assist in operating our Service (under strict confidentiality agreements)
- To comply with legal obligations, court orders, or government requests
- To protect our rights, property, or safety, or that of our users
- In connection with a business transfer or acquisition (with continued privacy protection)
6. AI and Machine Learning
Your documents are never used to train AI models. We use AI and machine learning technologies to:
- Process and organize your documents for search functionality
- Provide intelligent search results and recommendations
- Improve platform performance and user experience
All AI processing is performed on isolated systems with your data remaining completely private and segregated from other customers.
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account data: Until account deletion plus 30 days for backup recovery
- Documents and content: Until you delete them or terminate your account
- Usage logs: 2 years for security and performance monitoring
- Billing records: 7 years as required by law
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Export your data in a structured, machine-readable format
- Restriction: Limit how we use your information
- Objection: Object to certain uses of your information
To exercise these rights, please contact us at privacy@gobrickly.com.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions for countries with equivalent privacy laws
- Certification under recognized privacy frameworks
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will:
- Update the "Last updated" date at the top of this policy
- Notify you via email for material changes
- Post the updated policy on our website
12. Contact Information
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: hello@gobrickly.com
Address: Brickly, Christchurch, New Zealand
Response Time: We will respond to privacy inquiries within 30 days